Refund and Cancellation Policy
Last updated: June 18, 2023
Thank you for visiting NEISIS.
If, for any reason, you are not completely satisfied with a purchase, we invite You to review our policy on refunds and returns. Our policy is valid for a period of 30 calendar days from the date of the purchase. If you are not satisfied with the service, you can ask for a refund. A pro-rated refund will be issued for the unused portion of the services. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.
The following terms are applicable for any services that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to North East Angels, H No-19, KP Baruah Road, Krishna Nagar, Chandmari, Guwahati, Assam-781003.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to NEISIS, accessible from https://neisis.in/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 15 days without giving any reason for doing so.
The deadline for cancelling an Order is 15 days from the date on which You received the Service or on which a third party you have appointed, who is not the carrier, takes possession of the service delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: support@neisis.in
We will reimburse You no later than 14 days from the day on which We receive the confirmation mail. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: support@neisis.in